Recently bought my TT Roadster from Russ and it was the most positive car buying experience in my 30+ years of buying cars. Russ was patient, thoughtful and forthright in his dealings with me. That is refreshing since most people would agree that buying a car new or used car sometimes is a trying experience. Russ did everything he said and then some. His efforts were beyond expectation and certainly spoke to his dedication in maintaining a well earned reputation attested to on Yelp and Car Gurus by his satisfied customers. Should I ever need another car and Russ should have it, I would not hesitate in making another 2 hour drive from L.A. In short, beyond having the car I wanted and at a fair price, I believe I also found someone honest with whom I and others agree, can be trusted to treat his customers fairly and honestly--that is saying a lot in today's make-a-buck society.
Our recent purchase of the BMW wagon from you was a joyful pleasure. Everything you said regarding the vehicle was upright, true, and correct. I spoke to a friend who has a repair shop specializing in BMW, Porche, Rolls-Royce, Audi, etc. in another state and his counsel upheld all you had declared to us.
As a professional salesman, I loved your easy manner and business acumen. We love the car and are looking forward to our next purchase from you. Thank you for going out of your way for us, working on your day off, and your genuine, earnest interest in providing us with a great price and meeting all of our needs. Your gentle manner in negotiating the sale was refreshing.
Joseph and Kimberly Ann
Hi Russ, I just love my new/old VW! We were only on the freeway 10 minutes with it, when a truck passed us with a big camera lens sticking out the window taking pictures of my beautiful car up on the trailer.....Good Times ahead....
its Judi.. Im just letting you know my Mustang is FINALLY here.. Australia.. it arrived at my front door yesterday afternoon.. i am so so happy with it.. i would like to thank you so much, as you were true and true to your word.. this car is an American Beautya real HEAD TURNER!!!!
Cheers, Judi :) :) :)
Thank you so much for all of your help in the process of purchasing our Volvo! We just received the registration and key today and really appreciate all of your help with that. It was a great experience and we will happily recommend your business to others. Thank you so much for all of your help!
Hi Russ, I just wanted to say thank you for such a great experience. I'm very pleased with the car and Bill was very nice to deal with. You have a customer for life in me and I will be getting to Santa barbara soon and I'll come and see you guys. Thanks again for everything.
I wanted to take the time to write this letter to Russ as a Thank You for all of his help.
I recently bought a great car from him for me and my young son at CARZOID.It was a surprisingly pleasant experience...
Everything that Russ said he would do got done and everything he did was followed-up by a personal phone call.
This type of genuine honesty and customer service seems very rare these days.I have certainly not received it at other places here in town - or anywhere.
There is no doubt that the next time I am looking for a car I will go to Russ at CARZOID first.
Thank you Russ,
Erik and Joe
Thank you Carzoid, and Russ, for being honest, straightforward and fair!My recent auto purchase was made so easy by Russ' integrity and up-front communication style.I am very happy with the whole transaction.I would buy or sell another car through Carzoid in the future, for sure.What a breath of fresh air!
If you're looking to buy a used car in the Santa Barbara area, go to Carzoid! They are the most ethical, pleasant and professional car sales company we have EVER met!We started talking to Russ, the owner of Carzoid by phone from the UK - and he was very helpful even from thousands of miles away. When we moved to Santa Barbara, Russ and his colleague Bill helped us choose our great little convertible from him. There was no pressure to buy, none of the usual ‘sales’ tactics we’ve experienced from other car dealerships…just an honest, calm, fair and highly enjoyable transaction, at a great price. How often do you hear THAT nowadays when buying a used car! The customer service truly was outstanding. We wholeheartedly recommend Carzoid, Russ and his team.
Anthony & Julie M
Russ the owner and Bill at Carzoid are a top notch operation .
I bought a Volvo S 70 GLT . I love the car and it was in great condition
top to bottom and Russ makes sure off that . Great price and they stand in back of their vehicles and keep their word . Rare indeed when
buying a used car :-) It was great experience and I highly recommend
them If your in the market for a used car .
Chris C . Santa Barbara , CA . Russ and Bill U Rock.
We have SOLD three cars on consignment with Russ at Carzoid and couldn't be happier with him.We tried other consignment lots and they just let the car sit there hoping for a walk in.Russ immediately had the car listed online, on ebay, in auto trader, etc. etc. etc. I will definitely work with him again and am happy to recommend him to friends.
I just bought my 2002 Infiniti I35 from Russ and he kept his word throughout EVERY part of the deal. It's sad how very rarely you can say that these days, especially when it comes to used cars. I'd been burned by a previous used-car buying experience from a so-called friend, so I didn't have have high expectations that this time would be any different. I was SO wrong! If you're in the market, come here first. You won't be hassled or sold to. The buying experience is comfortable, and you'll walk away with a fair deal.
Thank you so much for a very nice and kind service from a very beginning to the end. Wish you and your family the very best.
It was a pleasure doing business with you. I know it was a tough market out there. Nice job getting my BMW sold.
It is so rare in life today when one meets a person in business who keeps their word and stands for total integrity. You are such a person. My recent purchase of a car from you was such a pleasure, mainly because you were a gentleman, you made me a fair deal, and you kept your word. Such integrity is not usually found on a used car lot. But at Carzoid you have elevated the experience of buying a car to new heights by offering quality cars priced honestly and then bending over backwards to please your customer.I only wish I needed another car so that I could enjoy the process with you all over again. Thank you, keep up the high standards.
Bill T., Montecito
Thank you again so much for going out of your way to get my new (well, new to me) Celica to me! It's just wonderful, as were you and all involved in this transaction. I was a little leery of going through an out of town independent car dealership, but you made it a very easy and smooth process, with the car being delivered in excellent condition.
So, thank you once again.
Thank you for sending me the CARFAX report on the Subaru. I’d also like to thank you for your absolutely terrific approach to selling cars. Almost anyone can tell you a nightmare story (or many) about their experiences with purchasing a used (or as some like to call them, pre-owned) car. After completing my purchase from you (and of course, Carzoid) I can now tell my friends about dream come true” type of buying experience. Your zero-pressure approach, and your willingness to work with your customers, is a true exception to the average car buying experience. I absolutely love my new car and the way in which you made it possible to purchase is greatly appreciated.I would highly recommend you and Carzoid to anyone!
Please feel free to use my comments on your web-site or in any way you wish.
David L. Ojai, Calif.
I want to thank you for the great buying experience at Carzoid. You are a refreshing change from the typical” car broker. Your easy going approach and willingness to deal in a fair and honest manner made the transaction fun and timely. I was hesitant to take the plunge”of driving up from Orange County to Santa Barbara to look at a vehicle, hoping for the best but frankly ready to head back home without purchasing the BMW. I was so gratified to find the car and you lived up to the impression received from your E-bay postings and talking to you in person. The car was just as you described it. The fact you had invested in a service as well as new tires and brakes confirmed you were a responsible business person with a sense of customer care. Sending me original records for the vehicle after the sale had closed was a thoughtful touch and I appreciate it.
In closing, I would like to give you what I believe is the strongest endorsement in that I look forward to doing business with you again in the future.
I just wanted to thank you again for the great car! I can't seem to find an end for excuses to keep driving. It was a pleasure doing business with you and I will be referring you to anyone I know who's looking for a car! Have a great day!
Just thought i should follow up and let you you know how pleased i am with the Highlander and your help all the way through the transaction. Your still #1 in my books !!!
Dick F. Cheers: Mel-O-Dick
Hi Russ! I just wanted to thank you for making my car-buying experience so easy and hassle-free! I appreciate your help and absolutely LOVE my new (used) Honda CR-V! It is the car I have always wanted! Keep up the great job! It is good to know there are nice car dealers to work with and plan to recommend you to all my friends who need cars! I found your website to be very helpful, so keep posting those photos and information!
i LOVE IT! my integra is more then i could of asked for. thank you guys so much for all your help and paitence with this buying experience
The car arrived while I was out of town last week – sorry for the delay – the car is really nice and you have been really helpful in finding such as nice car and then sending it 2800 miles – I have not had a chance to have my mechanic look it over but it seems very solid and well cared for. It looks like the lower half of the motor is new – any information? Runs like new for sure.
As many of you know I was searching for a new vehicle and hating the drama and stress that go along with the search. My experience with Carzoid was heaven. If you are looking for a used vehicle try Carzoid here in Santa Barbara. It is located at 517 Chapala. Ask for Russ the owner a wonderful man.